Since ProtonMail is a safe e mail service that prioritizes privateness and safety, resetting your password is a bit completely different from “common” webmail suppliers like Gmail. You are able to do it, however right here’s what it is advisable know.
Earlier than You Reset Your Password
ProtonMail has two password modes: single-password mode and two-password mode. When you haven’t enabled two-password mode, you don’t want to fret about this, as you’ll be utilizing the default single-password mode.
In single-password mode, the identical password is used to log in and decrypt your inbox. In two-password mode, you might have one password for logging in (your account password) and one other for decrypting your mailbox (your mailbox password). ProtonMail itself doesn’t have entry to any of your passwords, no matter which mode you’re utilizing.
When you’re utilizing two-password mode, altering both of your passwords will default you to single-password mode. When the password used to decrypt your mailbox is modified, you’ll now not have the ability to learn your previous emails. When you keep in mind it later, you’ll be able to restore entry to your older emails by recovering the decryption key.
No matter which password mode you’re utilizing, altering your password will end in your older emails now not being readable. You’ll nonetheless have the ability to see unencrypted knowledge just like the sender, topic line, and metadata, however you received’t have the ability to learn the message physique or entry attachments.
If you create a brand new password, you’ll additionally create a brand new key used to decrypt knowledge saved in your inbox. You’ll solely have the ability to learn any emails despatched or obtained after the reset, since they are going to be encrypted utilizing the brand new key.
Reset Your ProtonMail Password through Restoration Electronic mail
This technique assumes that you just arrange a restoration e mail while you registered your ProtonMail account. To reset your account password, go to mail.protonmail.com and click on on the “Get assist” hyperlink under the “Login” button.
Utilizing two-password mode? To reset your mailbox password, log in utilizing your account password. Then, on the “Decrypt Mailbox” display screen, use the “Forgot Password” hyperlink, and observe the remainder of the method as regular.
Click on on “Reset Password” and enter your ProtonMail username and a restoration e mail. This e mail should match the one that you just specified when signing up within the first place.
Affirm your choice within the field that seems and just remember to perceive that continuing will forestall you from having the ability to decrypt the contents of your inbox. Within the subsequent step, you’ll be despatched a restoration code, however you’ll want to go away the restoration internet web page open whereas ready for the e-mail to reach.
Warning: It will wipe all of the emails in your account. You’ll have the ability to entry your account once more, however your whole beforehand obtained emails shall be gone. You’ll nonetheless obtain emails despatched to the tackle sooner or later.
After you have the e-mail, enter the restoration code, adopted by the “Reset Password” button. One other window will seem warning you about what’s going to occur to your inbox while you proceed with the following step.
Enter the phrase “DANGER” in capital letters into the field to verify your choice, adopted by the “Reset” button.
Lastly, enter a brand new password, and make a remark of it in a safe place (like a password supervisor). Hit “Reset Password” to finish the method. Now you can head again to mail.protonmail.com and log in along with your new password.
Reenable Further Safety When You’re Performed
Resetting your password will disable two-password mode and two-factor authentication. If you wish to keep it up utilizing these options, just remember to reenable them through Settings > Account (two-password mode) and Settings > Safety (two-factor authentication).